Privacy Policy

Information We Collect

When you use कलाCore, we may collect the following types of information:

• Personal InformationName, email address, phone number, and shipping address when you place an order or create an account.
• Payment InformationPayment details are processed securely through Razorpay. We do not store your card details on our servers.
• Usage DataInformation about how you interact with our website, including pages visited, time spent, and device information.
• Communication DataAny messages or enquiries you send us via email, WhatsApp, or our concierge service.

How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your purchases and enquiries
• To send you updates about new collections and craft stories (with your consent)
• To improve our website and services
• To comply with legal obligations

Third-Party Services

We use the following trusted third-party services:

• RazorpayFor secure payment processing.
• SupabaseFor secure data storage and authentication.
• Google AnalyticsFor understanding website usage patterns (anonymised data).

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS.

Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of your data
• Lodge a complaint with a data protection authority

Contact Us